Marketing technology is rapidly becoming a term of industry. This past week, I attended the 2nd annual MarTech conference: "A conference for the growing community of senior-level, hybrid professionals who are both marketing-savvy and tech-savvy: marketing technologists, creative technologists, growth hackers, data scientists, and digital strategists."
Firms generally fall into one of two camps as it relates to their social business hiring:
- The firm leverages an existing employee who raised her or his hand to own the social business program and/or has demonstrated a strong interest in and aptitude for social media, or
- The organization hires a social media leader to drive the social business program.
Organizational strategy, structure, and culture have changed quickly in the past five years and 2015 will witness acceleration. As consumers demand parity of experience across digital channels, organizations will strive to move at the speed of marketing.